Intersting idea !

Amitha Singh (amita@aditimx.vsnl.net.in)
Fri, 12 Jul 1996 12:04:17 +-5-30


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Hi,

I am the Webmaster for Aditi Corporation.

I am looking to bounce an idea off you and would be super grateful if =
you could find the time to give me some feedback.=20

I am facing some problems trying to manage mail that comes in on the =
webmaster@ alias such as..

Too many mails come in and it is difficult to keep track of the status =
of each mail - especially if I have forwarded it to someone else.
It is difficult for multiple resources to collectively take care of this =
alias.
I cannot prioritize my mail based on the importance of a customer.
I cannot create a customer database based on who has sent me mail - and =
it is difficult to send collective mails out to the customers.

I am trying to talk to my development team to build a product that takes =
care of this. ( They are a smart bunch and have some cool Internet mail =
product already).

What do you think ? Any interest ?

If you're already super excited, I've posted a form on my site which =
will collect some structured feedback. I am attaching a link below that =
should take you there. It shouldn't take more than 3-4 minutes. If you =
don't get there, but are still interested, drop me a single line email.

Thanks much.

Amita=20
amita@aditi.com

PS : Do you think that it is worthwhile to set up a discussion group =
wherein users like us can share information, resolve those bugging =
problems, shoot the breeze, etc. Let me know - I am very excited about =
it.=20

Copy this path on to your browser " =
http://www.aditi.com/docs/hermes/hermes.htm "
or double click on the attachment=20
=20

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