Thanks for your reply,
I think this question is moot. We cannot aquire much more information because this
is occurring during the installation of Mandrake, right off the cd. The system
freezes and we cannot access a virtual console.
I think a bug report with Mandrake is more appropriate.
Thanks for your help,
-Andrew
p.s. This is happening with kernels 2.2.9-19 and 2.2.14-15 (mandrake 6.0 and 7.0,
respectively). However, again, I don't think this is kernel level issue, anymore.
I think this is a distribution issue since the same configuration this customer has
works with Turbolinux and RedHat 5.1.
Andreas Bombe wrote:
> On Wed, Jun 07, 2000 at 01:09:35PM -0700, Andrew T. Scott wrote:
> > K. Working on it/Will do...
> >
> > I'm waiting to hear back from the user so we can try and get the system to boot
> > with a floppy and then run ksymoops. At the moment the box is dead and won't
> > do anything.
> >
> > The user has sent me some more information, but as pointed out by some one
> > else, not much of it is useful with out ksymoops being run on the box.
>
> ksymoops doesn't need to be run on the box the crash happened, it just
> needs the symbol information from the running kernel (the System.map
> that was created while compiling the kernel in use). If you can
> extract the System.map that would help a lot already (not as much if
> some relevant addresses were in modules, but still enough).
>
> Look at the ksymoops command line options to see what you can do.
>
> Booting with a floppy alone is not of much use if this floppy starts a
> different kernel than the one that created the oops. You'd still have
> to get at the System.map (and in this case explicitly tell ksymoops
> not to use the symbol information of the running kernel).
>
> --
> Andreas E. Bombe <andreas.bombe@munich.netsurf.de> DSA key 0x04880A44
> http://home.pages.de/~andreas.bombe/ http://linux1394.sourceforge.net/
-- Andrew T. Scott ascott@linuxcare.com http://linuxcare.com Linuxcare, Inc. p. 415.354.4878 f. 415.701.7457Support for the revolution.
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