RE: [2.6] The List, pass #2

From: Matt_Domsch@Dell.com
Date: Wed Aug 07 2002 - 12:11:44 EST


> 2) Dell gave people refunds on the few itanium machines they
> actually managed to sell.
> There would appear to be a distinct trend here, but you know
> rumors... :)

In this case, rumors are completely untrue. :-) Standard Operating
Procedure is to give refunds for systems returned within 30 days if the
customer chooses to do that. We didn't do anything akin to a recall. In
fact, we're still selling 4P Itanium servers (PowerEdge 7150).

Thanks,
Matt

--
Matt Domsch
Sr. Software Engineer, Lead Engineer, Architect
Dell Linux Solutions www.dell.com/linux
Linux on Dell mailing lists @ http://lists.us.dell.com
#1 US Linux Server provider for 2001 and Q1/2002! (IDC May 2002)

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