ASUS K8N-DL Beta BIOS

From: Hodle, Brian
Date: Fri Jul 01 2005 - 14:26:15 EST


Sean,
You might get a laugh out of this! It's a reply from ASUS about the
motherboard (this was 2 days b4 they released the 1004.7 BETA BIOS.

Pretty sad when ASUS tells you to "Clear your CMOS". I thought I asked a
pretty straightforward tech question... Makes me wonder if they even read
it, or they had a PERL script do it!

Ps. New BIOS didn't change a thing. The PCI Device names in the ACPI table
are not entered in a fashion that the kernel recognizes. Maybe ASUS decided
to 'optimize' routing by making a more efficient table?' nah..

Cheers,

-Brian

ASUS wrote:

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Dear Sir/Madam,


Thank you for your support for our products!

Please start by clearing the system c-mos memory following the procedure in
your manual. Make sure the power AND the battery on the motherboard is
removed before shorting the CLR RTC solder points or jumper pins. Short the
pins for at least 20-30 seconds.


If this is still not working, you can have your old BIOS chip reprogrammed
or order a new, reprogrammed chip from! us.

********************************** IMPORTANT
************************************************
****************************************************************************
*******************
Please refer to your manual to locate the BIOS chip on your motherboard. If
the chip is removable, it will be fitted into a socket. Please be careful
when removing the chip--do not damage the socket or the chip. Make sure you
remove the chip from the socket, but DO NOT remove the socket from the
motherboard.
****************************************************************************
*******************
****************************************************************************
*******************

Here is the BIOS pricing guide, along with the procedure to obtain a
new/reflashed BIOS chip.

If you are in North America, you can order a NEW BIOS chip online at

http://helpdesk.asus.com/biosorder/store/aci_dynamicIndex.asp.


Prici! ng Guide for Continental United States Orders:


REFLASHED C HIP - Customer mails in their BIOS chip.

Flash sent Fed-Ex Ground (roughly 2-10 days)...$5.00 (this price covers
S&H...the flash is free)

Flash sent Fed-Ex Overnight (next day)...$20.00 (this price covers S&H...the
flash is free)

NEW CHIP

New chip sent Fed-Ex Ground (roughly 2-10 days)...$25.00 (this price covers
the chip and S&H)

New chip sent Fed-Ex Overnight (next day)...$40.00 (this price covers the
chip and S&H)


Pricing Guide for Hawaii and Puerto Rico Orders:


REFLASHED CHIP (Customer's original BIOS chip)

Flash sent Fed-Ex 2nd Day (2 days)...$20.00 (this price covers S&H...the
flash is free)

Flash sent Fed-Ex Overnight (next day)...$30.00 (this price covers S&H...the
flash is free)

NEW CHIP

New chip sent Fed-Ex 2nd Day (2 days)...$35.00 (this price covers the chip
and S&H)

New chip sent Fed-Ex Overnight (next day)...$55.00 (this price covers the
chip and S&H)

We can ! only ship Fed-Ex 2nd Day Air, or Overnight, to Hawaii.


Pricing Guide for Canadian Orders:


FLASHED OR NEW CHIP - Via FEDEX Ground Delivery

$35.00 (USD, standard price for Canada)

We cannot ship Overnight to Canada due to customs.



Sending Bios Chips Through the Mail

Make sure to include the BIOS chip, your name, mailing address, daytime
phone number, motherboard model number, version of the BIOS you would like
flashed and payment to the address below.

***************************IMPORTANT NOTICE*************************

When you send a chip to be flashed, you must put the chip in a hard,
protective container. If not, the chip could possibly arrive damaged.


We DO NOT accept entire motherboards, only BIOS chips. Also, we do not
accept damaged BIOS chips, so please package your BIOS securely (see the
notice above). We can only send BIOS chips within the Continental United
States, Hawaii a! nd Canada.

**************************************************** ****************


Methods of Payment

To place an order over the phone, we accept MasterCard or Visa. If you
choose to send payment through the mail, we accept personal checks (but not
starter checks), company checks, and money orders. WE DO NOT HAVE A BILLING
OPTION. If you wish to purchase a chip through the mail and want to pay with
a credit card:

DO NOT SEND CREDIT CARD INFORMATION THROUGH THE MAIL. Please attach a letter
advising us to contact you for payment information.


Please send BIOS chips to:

ASUS Technology
Attn: BIOS Dept
7100 Intermodal Drive
Suite A
Louisville, KY 40258


Please do not respond to this email. If you need further assistance please
contact our BIOS department at 502-995-0883 x7172.

****************************************************************************
****
Please note that the following boards have BIOS chips that may be
non-removable:

CUSL2-C CUSL2
P4T
P4T-E
P4B
CUR-DLS
CUSI-FX

If the BIOS chip is not in a socket, and is instead soldered directly to the
motherboard, you must contact our RMA department for BIOS repairs. You may
contact them by telephone @ 510-739-3777 option 3, or e-mail them at:

rma@xxxxxxxx

Please provide your case number and your motherboard's serial number when
contacting them.



Best Regards,

DIllard
ASUS Technical Support

---------- Original Message ----------
>From : cursedmodem@xxxxxxxxxxx
Sent : 6/26/2005 4:48:49 AM
To : "tsd@xxxxxxxxxxx"
Subject : <TSD> Motherboard K8N

[CASEID=WTM2005062644099819]

Apply date : 6/26/2005 4:40:09 AM
[Contact Information]
*Name : Brian
Phone Number :
City :
*Country : United States

[Product Information]
*Product Type : Motherboard
*Product Model : K8N
*

[Motherboard Specification]
*Motherboard Revision : 1.03
*Motherboard BIOS Revision : 1003

[VGA Card Specification]
*VGA Card Vendor : eVGA
*VGA Card Model : Geforce 6600GT
*VGA Card Chipset : Geforce 6600GT
*VGA Card Driver : provided by eVGA

[CPU Specification]
*CPU Vendor : AMD x 2
*CPU Type : Opteron (Sledgehammer)
*CPU Speed : 240

[Memory Specification]
*Memory Vendor : Kingston
*Memory Model : KVR400D8R3A/512
*Memory Capacity : 512mb x 2 dual channel setup

[HDD Specification]
HDD Vendor : Western Digital
HDD Model : WD1200
HDD Capacity ! : 120 GB

[Add-on Card Specification]
Add-on Card Vendor : Hauppauge
Add-on Card Type : TV Card
Add-on Card Model : WinTV D

*Operating System : Linux x86_64(primary), Windows x86_64

[Problem Description]
I just wanted to know if there was a BIOS revision in the works for this
mainboard that addresses IO-APIC and ACPI issues with Linux and Windows. I
am sure I am not the only person who has sent email about the problems.

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