RE: 82571EB: Detected Hardware Unit Hang

From: Dave, Tushar N
Date: Thu Nov 08 2012 - 15:35:41 EST


>-----Original Message-----
>From: netdev-owner@xxxxxxxxxxxxxxx [mailto:netdev-owner@xxxxxxxxxxxxxxx]
>On Behalf Of Joe Jin
>Sent: Wednesday, November 07, 2012 10:25 PM
>To: e1000-devel@xxxxxxxxxxxx
>Cc: netdev@xxxxxxxxxxxxxxx; linux-kernel@xxxxxxxxxxxxxxx; Mary Mcgrath
>Subject: 82571EB: Detected Hardware Unit Hang
>
>Hi list,
>
>IHAC reported "82571EB Detected Hardware Unit Hang" on HP ProLiant DL360
>G6, and have to reboot the server to recover:
>
>e1000e 0000:06:00.1: eth3: Detected Hardware Unit Hang:
> TDH <1a>
> TDT <1a>
> next_to_use <1a>
> next_to_clean <18>
>buffer_info[next_to_clean]:
> time_stamp <10047a74e>
> next_to_watch <18>
> jiffies <10047a88c>
> next_to_watch.status <1>
>MAC Status <80383>
>PHY Status <792d>
>PHY 1000BASE-T Status <3800>
>PHY Extended Status <3000>
>PCI Status <10>
>
>With newer kernel 2.0.0.1 the issue still reproducible.
>
>Device info:
>06:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet
>Controller (Copper) (rev 06)
>06:00.1 0200: 8086:10bc (rev 06)
>
>I compared lspci output before and after the issue, different as below:
> 06:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet
>Controller (Copper) (rev 06)
> Subsystem: Hewlett-Packard Company NC364T PCI Express Quad Port
>Gigabit Server Adapter
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+
>Stepping- SERR- FastB2B- DisINTx-
>- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
><TAbort- <MAbort- >SERR- <PERR- INTx-
>+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
>+<TAbort- <MAbort- >SERR- <PERR- INTx+

Are you sure this is not similar issue as before that you reported.
i.e.
On Mon, 2012-07-09 at 16:51 +0800, Joe Jin wrote:
> I'm seeing a Unit Hang even with the latest e1000e driver 2.0.0 when
> doing scp test. this issue is easy do reproduced on SUN FIRE X2270 M2,
> just copy a big file (>500M) from another server will hit it at once.

All devices in path from root complex to 82571, should have *same* max payload size otherwise it can cause hang.
Can you double check this?

-Tushar
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