Re: Odd error. [OFF TOPIC]

Sid Boyce (szb50@amdahl.com)
Sat, 05 Sep 1998 10:59:46 +0000

Your comment on help desks...... I've just devised a method of deflating them
and had it successfully tested by my mate Pete yesterday in dealing with the
help desk at VIRGIN ONET, they then put him on to their Director of Custmer
support who then put him in touch with someone who knows what's behind the GUI.
They try to give you the impression that you're speaking to the workshop of a
large airline about a problem on your model aeroplane, though I believe you
would get a very serious hearing of this one.
The attitude we now deploy is to tell them that we are not asking for Linux
support, that they would never come into consideration in a million years if we
were seeking Linux support and that all we want is some basic information
pertinent to any system.
I suspect that's the last time we hear the "we don't support line-ux" crap from
at least that quarter, so let's go for the jugular every time to save the
ignominy of the cast off attitudes from these telephone operators.
Regards
-- 
... Sid Boyce...Amdahl(Europe)...44-121 422 0375 
                   -----------------------------------
Any opinions expressed above are mine and do not necessarily represent
 the opinions or policies of Amdahl Corporation.




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