Re: Comments on Microsoft Open Source document

Riley Williams (rhw@bigfoot.com)
Thu, 5 Nov 1998 18:26:58 +0000 (GMT)


Hi Simon.

>> I have a simple solution to this - if somebody sends me an
>> attachment that I can't extract, I send them a message saying so
>> and advising them to send it in a format that I can extract. As
>> far as I'm concerned, the onus is on the SENDER to ensure the
>> recipient can use what they're attaching, not on the recipient to
>> waste time doing other people's jobs for them...

> yeah

> like i'm going to tell a potential costomer (one that i've been
> chasing for MONTHS) and who finally sends me the spec that i've
> been practically been begging him to - i'm going to tell him to get
> a better mailer and send it again right!

That's up to you - how many million was the sale worth?

For reference, you can go ahead and do M$'s marketing for them if you
wish - as soon as you admit that you managed to read the attachment,
your customer assumes you're just acting stupid, so is LESS likely to
send future business your way - so the initial contract had better be
worth the loss of future sales...

> what i did do was extract it with outlook (once i'd configured it
> and got pop3d to work and ...) and THEN sent him email telling him
> to get a better mailer :-)

...and, in the process, proved to him that you're good at acting
stupid, thus implying to him that you can't be relied on. Brilliant
thinking...

> resistance is futile - you *have* been assimilated

Nobody assimilates the Borg - but nobody...

Best wishes from Riley Borg.

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