Re: Private driver support emails should be avoided.

[Jes Sorensen]

>>>>> "Jeff" == Jeff Garzik <jeff@xxxxxxxxxx> writes:

Jeff> Just a reminder to folks out there...  Don't send private driver
Jeff> support emails.

Jeff> I receive a lot of email.  A lot.  Not as much as Linus or
Jeff> Andrew probably, but still sizable.  And quite regularly, I will
Jeff> receive a private email asking for help on a SATA or net driver
Jeff> problem.  The poster will include various details on their
Jeff> problem, and ask for help debugging the problem.  While the
Jeff> email will indeed be skimmed -- looking at a mass of bug
Jeff> reports, one can better detect patterns -- the people seeking
Jeff> support privately will almost NEVER RECEIVE A RESPONSE.

Jeff,

Very sane - I get some of it too, though less so these days :)

What about writing this up and sticking it under
Documentation/Reporting-Bugs or something so there's an easy reference
to it?

Cheers,
Jes
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