Re: Strange errors from e1000 driver (2.6.18)

From: Martin J. Bligh
Date: Sun Oct 22 2006 - 16:29:49 EST

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In reply to: Jesse Brandeburg: "Re: Strange errors from e1000 driver (2.6.18)"
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Jesse Brandeburg wrote:

On 10/22/06, Martin J. Bligh <mbligh@xxxxxxxxxx> wrote:
Martin J. Bligh wrote:
> I'm getting a lot of these type of errors if I run 2.6.18. If
> I run the standard Ubuntu Dapper kernel, I don't get them.
> What do they indicate?

Hi Martin, they indicate that you're getting transmit hangs. Means
your hardware is having issues with some of the buffers it is being
handed. Because the TDH and TDT noted below are not equal, it means
the hardware is hung processing buffers that the driver gave to it.

We need the standard bug report particulars,

Sure.

lspci -vv,

0000:00:0a.0 Ethernet controller: Intel Corporation 82546EB Gigabit Ethernet Con
troller (Copper) (rev 01)
Subsystem: Intel Corporation PRO/1000 MT Dual Port Server Adapter
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Step
ping- SERR- FastB2B-
Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort
- <MAbort- >SERR- <PERR-
Latency: 32 (63750ns min), Cache Line Size: 0x08 (32 bytes)
Interrupt: pin A routed to IRQ 5
Region 0: Memory at ef020000 (64-bit, non-prefetchable) [size=128K]
Region 4: I/O ports at a000 [size=64]
Capabilities: [dc] Power Management version 2
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot
+,D3cold+)
Status: D0 PME-Enable- DSel=0 DScale=1 PME-
Capabilities: [e4] Capabilities: [f0] Message Signalled Interrupts:
64bit+ Queue=0/0 Enable-
Address: 0000000000000000 Data: 0000

0000:00:0a.1 Ethernet controller: Intel Corporation 82546EB Gigabit Ethernet Con
troller (Copper) (rev 01)
Subsystem: Intel Corporation PRO/1000 MT Dual Port Server Adapter
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Step
ping- SERR- FastB2B-
Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort
- <MAbort- >SERR- <PERR-
Latency: 32 (63750ns min), Cache Line Size: 0x08 (32 bytes)
Interrupt: pin B routed to IRQ 11
Region 0: Memory at ef000000 (64-bit, non-prefetchable) [size=128K]
Region 4: I/O ports at a400 [size=64]
Capabilities: [dc] Power Management version 2
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot
+,D3cold+)
Status: D0 PME-Enable- DSel=0 DScale=1 PME-
Capabilities: [e4] Capabilities: [f0] Message Signalled Interrupts:
64bit+ Queue=0/0 Enable-
Address: 0000000000000000 Data: 0000

cat /proc/interrupts,

CPU0
0: 146271373 XT-PIC timer
1: 179459 XT-PIC i8042
2: 0 XT-PIC cascade
5: 1975991 XT-PIC ehci_hcd:usb2, VIA8237, eth0
6: 2 XT-PIC floppy
10: 0 XT-PIC uhci_hcd:usb4, uhci_hcd:usb5, uhci_hcd:usb6
11: 0 XT-PIC ehci_hcd:usb1, uhci_hcd:usb3, uhci_hcd:usb7, uhci_hcd:usb8
12: 2758142 XT-PIC i8042
14: 6344745 XT-PIC ide0
15: 20014468 XT-PIC ide1
NMI: 0
LOC: 146264664
ERR: 52805

dmesg

Did that bit already.

ethtool -e eth0,

root@titus:/usr/local/autotest/bin # ethtool -e eth0
Offset Values
------ ------
0x0000 00 07 e9 09 0b 08 30 05 ff ff ff ff ff ff ff ff
0x0010 44 a9 03 98 0b 46 11 10 86 80 10 10 86 80 68 34
0x0020 0c 00 10 10 00 00 02 21 c8 18 ff ff ff ff ff ff
0x0030 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0040 0c c3 61 78 04 50 02 21 c8 08 ff ff ff ff ff ff
0x0050 ff ff ff ff ff ff ff ff ff ff ff ff ff ff 02 06
0x0060 2c 00 00 40 07 11 00 00 2c 00 00 40 ff ff ff ff
0x0070 ff ff ff ff ff ff ff ff ff ff ff ff ff ff 4f 29
0x0080 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0090 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x00a0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x00b0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x00c0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x00d0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x00e0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x00f0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0100 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0110 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0120 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0130 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0140 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0150 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0160 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0170 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0180 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x0190 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x01a0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x01b0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x01c0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x01d0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x01e0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
0x01f0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff

and maybe output of
dmidecode, etc.

Attached.

only a little. There are so many different pieces of e1000 hardware
and so few specifics in this report that I'll be able to tell you lots
more when you get us the info requested.

Thanks. Not sure if the bug wasn't there in earlier kernels, or if we
just weren't printing anything.

M. # dmidecode 2.7
SMBIOS 2.2 present.
37 structures occupying 959 bytes.
Table at 0x000F0800.

Handle 0x0000, DMI type 0, 19 bytes.
BIOS Information
Vendor: Phoenix Technologies, LTD
Version: 6.00 PG
Release Date: 09/13/2004
Address: 0xE0000
Runtime Size: 128 kB
ROM Size: 256 kB
Characteristics:
ISA is supported
PCI is supported
PNP is supported
APM is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
BIOS ROM is socketed
EDD is supported
5.25"/360 KB floppy services are supported (int 13h)
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 KB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
AGP is supported
LS-120 boot is supported
ATAPI Zip drive boot is supported

Handle 0x0001, DMI type 1, 25 bytes.
System Information
Manufacturer: VIA Technologies, Inc.
Product Name: KT600-8237
Version:
Serial Number:
UUID: Not Present
Wake-up Type: Power Switch

Handle 0x0002, DMI type 2, 8 bytes.
Base Board Information
Manufacturer:
Product Name: KT600-8237
Version:
Serial Number:

Handle 0x0003, DMI type 3, 13 bytes.
Chassis Information
Manufacturer:
Type: Desktop
Lock: Not Present
Version:
Serial Number:
Asset Tag:
Boot-up State: Unknown
Power Supply State: Unknown
Thermal State: Unknown
Security Status: Unknown

Handle 0x0004, DMI type 4, 32 bytes.
Processor Information
Socket Designation: Socket A
Type: Central Processor
Family: Athlon XP
Manufacturer: AMD
ID: A0 06 00 00 FF FB 83 03
Signature: Family 6, Model A, Stepping 0
Flags:
FPU (Floating-point unit on-chip)
VME (Virtual mode extension)
DE (Debugging extension)
PSE (Page size extension)
TSC (Time stamp counter)
MSR (Model specific registers)
PAE (Physical address extension)
MCE (Machine check exception)
CX8 (CMPXCHG8 instruction supported)
APIC (On-chip APIC hardware supported)
SEP (Fast system call)
MTRR (Memory type range registers)
PGE (Page global enable)
MCA (Machine check architecture)
CMOV (Conditional move instruction supported)
PAT (Page attribute table)
PSE-36 (36-bit page size extension)
MMX (MMX technology supported)
FXSR (Fast floating-point save and restore)
SSE (Streaming SIMD extensions)
Version: AMD Athlon(tm) XP
Voltage: 1.5 V
External Clock: 100 MHz
Max Speed: 3000 MHz
Current Speed: 1100 MHz
Status: Populated, Enabled
Upgrade: ZIF Socket
L1 Cache Handle: 0x0009
L2 Cache Handle: 0x000A
L3 Cache Handle: No L3 Cache

Handle 0x0005, DMI type 5, 22 bytes.
Memory Controller Information
Error Detecting Method: None
Error Correcting Capabilities:
None
Supported Interleave: One-way Interleave
Current Interleave: Four-way Interleave
Maximum Memory Module Size: 32 MB
Maximum Total Memory Size: 96 MB
Supported Speeds:
70 ns
60 ns
Supported Memory Types:
Standard
EDO
Memory Module Voltage: 5.0 V
Associated Memory Slots: 3
0x0006
0x0007
0x0008
Enabled Error Correcting Capabilities: None

Handle 0x0006, DMI type 6, 12 bytes.
Memory Module Information
Socket Designation: A0
Bank Connections: 0 1
Current Speed: 60 ns
Type: Other SDRAM
Installed Size: 512 MB (Double-bank Connection)
Enabled Size: 512 MB (Double-bank Connection)
Error Status: OK

Handle 0x0007, DMI type 6, 12 bytes.
Memory Module Information
Socket Designation: A1
Bank Connections: 2 3
Current Speed: 60 ns
Type: Other SDRAM
Installed Size: 512 MB (Double-bank Connection)
Enabled Size: 512 MB (Double-bank Connection)
Error Status: OK

Handle 0x0008, DMI type 6, 12 bytes.
Memory Module Information
Socket Designation: A2
Bank Connections: None
Current Speed: 60 ns
Type: Unknown
Installed Size: Not Installed
Enabled Size: Not Installed
Error Status: OK

Handle 0x0009, DMI type 7, 19 bytes.
Cache Information
Socket Designation: Internal Cache
Configuration: Enabled, Not Socketed, Level 1
Operational Mode: Write Back
Location: Internal
Installed Size: 128 KB
Maximum Size: 128 KB
Supported SRAM Types:
Synchronous
Installed SRAM Type: Synchronous
Speed: Unknown
Error Correction Type: Unknown
System Type: Unknown
Associativity: Unknown

Handle 0x000A, DMI type 7, 19 bytes.
Cache Information
Socket Designation: External Cache
Configuration: Enabled, Not Socketed, Level 2
Operational Mode: Write Back
Location: External
Installed Size: 512 KB
Maximum Size: 512 KB
Supported SRAM Types:
Synchronous
Installed SRAM Type: Synchronous
Speed: Unknown
Error Correction Type: Unknown
System Type: Unknown
Associativity: Unknown

Handle 0x000B, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: PRIMARY IDE
Internal Connector Type: On Board IDE
External Reference Designator: Not Specified
External Connector Type: None
Port Type: Other

Handle 0x000C, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: SECONDARY IDE
Internal Connector Type: On Board IDE
External Reference Designator: Not Specified
External Connector Type: None
Port Type: Other

Handle 0x000D, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: FDD
Internal Connector Type: On Board Floppy
External Reference Designator: Not Specified
External Connector Type: None
Port Type: 8251 FIFO Compatible

Handle 0x000E, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: COM1
Internal Connector Type: 9 Pin Dual Inline (pin 10 cut)
External Reference Designator:
External Connector Type: DB-9 male
Port Type: Serial Port 16450 Compatible

Handle 0x000F, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: COM2
Internal Connector Type: 9 Pin Dual Inline (pin 10 cut)
External Reference Designator:
External Connector Type: DB-9 male
Port Type: Serial Port 16450 Compatible

Handle 0x0010, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: LPT1
Internal Connector Type: DB-25 female
External Reference Designator:
External Connector Type: DB-25 female
Port Type: Parallel Port ECP/EPP

Handle 0x0011, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: Keyboard
Internal Connector Type: PS/2
External Reference Designator:
External Connector Type: PS/2
Port Type: Keyboard Port

Handle 0x0012, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: PS/2 Mouse
Internal Connector Type: PS/2
External Reference Designator:
External Connector Type: PS/2
Port Type: Mouse Port

Handle 0x0013, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: Not Specified
Internal Connector Type: None
External Reference Designator: USB0
External Connector Type: Other
Port Type: USB

Handle 0x0014, DMI type 8, 9 bytes.
Port Connector Information
Internal Reference Designator: Not Specified
Internal Connector Type: None
External Reference Designator: AUDIO
External Connector Type: None
Port Type: Audio Port

Handle 0x0015, DMI type 9, 13 bytes.
System Slot Information
Designation: PCI0
Type: 32-bit PCI
Current Usage: In Use
Length: Long
ID: 1
Characteristics:
5.0 V is provided
PME signal is supported

Handle 0x0016, DMI type 9, 13 bytes.
System Slot Information
Designation: PCI1
Type: 32-bit PCI
Current Usage: In Use
Length: Long
ID: 2
Characteristics:
5.0 V is provided
PME signal is supported

Handle 0x0017, DMI type 9, 13 bytes.
System Slot Information
Designation: PCI2
Type: 32-bit PCI
Current Usage: In Use
Length: Long
ID: 3
Characteristics:
5.0 V is provided
PME signal is supported

Handle 0x0018, DMI type 9, 13 bytes.
System Slot Information
Designation: PCI3
Type: 32-bit PCI
Current Usage: In Use
Length: Long
ID: 4
Characteristics:
5.0 V is provided
PME signal is supported

Handle 0x0019, DMI type 9, 13 bytes.
System Slot Information
Designation: AGP
Type: 32-bit AGP
Current Usage: Available
Length: Long
ID: 8
Characteristics:
5.0 V is provided

Handle 0x001A, DMI type 13, 22 bytes.
BIOS Language Information
Installable Languages: 3
n|US|iso8859-1
n|US|iso8859-1
r|CA|iso8859-1
Currently Installed Language: n|US|iso8859-1

Handle 0x001B, DMI type 16, 15 bytes.
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 3 GB
Error Information Handle: Not Provided
Number Of Devices: 3

Handle 0x001C, DMI type 17, 21 bytes.
Memory Device
Array Handle: 0x001B
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: 512 MB
Form Factor: DIMM
Set: None
Locator: A0
Bank Locator: Bank0/1
Type: Unknown
Type Detail: None

Handle 0x001D, DMI type 17, 21 bytes.
Memory Device
Array Handle: 0x001B
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: 512 MB
Form Factor: DIMM
Set: None
Locator: A1
Bank Locator: Bank2/3
Type: Unknown
Type Detail: None

Handle 0x001E, DMI type 17, 21 bytes.
Memory Device
Array Handle: 0x001B
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: A2
Bank Locator: Bank4/5
Type: Unknown
Type Detail: None

Handle 0x001F, DMI type 19, 15 bytes.
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x0003FFFFFFF
Range Size: 1 GB
Physical Array Handle: 0x001B
Partition Width: 0

Handle 0x0020, DMI type 20, 19 bytes.
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x0001FFFFFFF
Range Size: 512 MB
Physical Device Handle: 0x001C
Memory Array Mapped Address Handle: 0x001F
Partition Row Position: 1

Handle 0x0021, DMI type 20, 19 bytes.
Memory Device Mapped Address
Starting Address: 0x00020000000
Ending Address: 0x0003FFFFFFF
Range Size: 512 MB
Physical Device Handle: 0x001D
Memory Array Mapped Address Handle: 0x001F
Partition Row Position: 1

Handle 0x0022, DMI type 20, 19 bytes.
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x000000003FF
Range Size: 1 kB
Physical Device Handle: 0x001E
Memory Array Mapped Address Handle: 0x001F
Partition Row Position: 1

Handle 0x0023, DMI type 32, 11 bytes.
System Boot Information
Status: No errors detected

Handle 0x0024, DMI type 127, 4 bytes.
End Of Table

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