Re: hdd errors with libata drivers

[Robert Hancock]

On 06/29/2009 06:45 AM, Marcin Niskiewicz wrote:
> Hello!
> I have 2 identical machines - both with 3 disks (WDC WD3000HLFS) -
> root filesystem is under raid1, data partitions are in raid5 (using
> mdadm)
> gentoo, kernel version - 2.6.25-hardened-r8, ahci driver for disks...
> reiserfs as filesystem...
> 00:1f.2 SATA controller: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH)
> 6 port SATA AHCI Controller (rev 02)
> Intel(R) Xeon(R) CPU X3360
>
> About 4 months ago both machines died in the same way - due to problem
> with disks - both raid5-s were down, data filesystem was
> unreachable... (the root filesystem survived)
>
> I thought that it was sth linked with power supply or sth similar - so
> I made some changes to avoid the problem ...
>
> But few days ago it happened again - at the SAME time - BOTH machines
> had problems with disks! (again root filesystem survived, data
> partition was corrupted and raid5 was unreachable)
>
> In dmesg I noticed something like this:
>
> ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
> ata1.00: irq_stat 0x40000001
> ata1.00: cmd ea/00:00:00:00:00/00:00:00:00:00/a0 tag 0
>           res 51/04:00:34:cf:f3/00:00:00:f3:40/a3 Emask 0x1 (device error)

Here the drive is returning command aborted to a cache flush request, 
suggesting it's having problems writing to the media.

> ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0
> ata1.00: irq_stat 0x40000008
> ata1.00: cmd 60/08:08:f7:23:8a/00:00:0b:00:00/40 tag 1 ncq 4096 in
>           res 41/40:00:f7:23:8a/21:00:0b:00:00/4b Emask 0x409 (media error)<F>
> ata1.00: status: { DRDY ERR }
> ata1.00: error: { UNC }
> ata1.00: configured for UDMA/133
> ata1: EH complete

And here it's returning an uncorrectable media error to an NCQ read.

> On both machines dmesg errors were about ata1.00 ...
>
> Due to http://ata.wiki.kernel.org/index.php/Libata_error_messages it
> looks like hardware problem - but 6 disks in two machines - at the
> same time again?
> I checked all of disks with WD tools before going to production and
> everything was OK... It's really strange ....
>
> I found opinions that it could be kernel bug on ata acpi - and that I
> should add noacpi or noapic option - is it true? wouldn't it have any
> affects (performance etc.) to Intel CPU?

It seems highly unlikely that this is a kernel bug. My guess would be 
something common to both machines, maybe a power problem, etc.

> I'm thinking about changing kernel version - maybe not hardened ...
>
> Any ideas?
>
> Thanks for any help!
>
> regards
> nichu

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