USB 3.0 card, chipset VIA VL800 + external harddrive @ 3.3.0-rc7 = no luck

From: Leonid Petrov
Date: Tue Mar 13 2012 - 13:31:00 EST

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Hi, guys,

I have SYBA USB 3.0 4-port PCI-Express Controller Card, VIA VL800 Chipset Model
SY-PEX20103 and Seagate external USB-3.0 drive GoFlex Desk.

I have compiled from sources to the latest kernel 3.3.0-rc7
The drive works when connectd to USB-2.0, but the system does
not recognize the drive when connected to USB-3.0 port.
I see messages in /var/log/message "device descriptor read/8, error -110"

Here is relevant information:

uname -a:
---------

Linux pethome 3.3.0-rc7 #2 SMP Tue Mar 13 09:41:48 EDT 2012 x86_64 x86_64 x86_64 GNU/Linux

lspci -vvv
----------

Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: xHCI Host Controller
Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 9
Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: irq 16, io mem 0xfbaff000
Mar 13 10:40:56 localhost kernel: usb usb9: New USB device found, idVendor=1d6b, idProduct=0002
Mar 13 10:40:56 localhost kernel: usb usb9: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 13 10:40:56 localhost kernel: usb usb9: Product: xHCI Host Controller
Mar 13 10:40:56 localhost kernel: usb usb9: Manufacturer: Linux 3.3.0-rc7 xhci_hcd
Mar 13 10:40:56 localhost kernel: usb usb9: SerialNumber: 0000:02:00.0
Mar 13 10:40:56 localhost kernel: hub 9-0:1.0: USB hub found
Mar 13 10:40:56 localhost kernel: hub 9-0:1.0: 1 port detected
Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: xHCI Host Controller
Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 10
Mar 13 10:40:56 localhost kernel: usb usb10: New USB device found, idVendor=1d6b, idProduct=0003
Mar 13 10:40:56 localhost kernel: usb usb10: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 13 10:40:56 localhost kernel: usb usb10: Product: xHCI Host Controller
Mar 13 10:40:56 localhost kernel: usb usb10: Manufacturer: Linux 3.3.0-rc7 xhci_hcd
Mar 13 10:40:56 localhost kernel: usb usb10: SerialNumber: 0000:02:00.0
Mar 13 10:40:56 localhost kernel: hub 10-0:1.0: USB hub found
Mar 13 10:40:56 localhost kernel: hub 10-0:1.0: 4 ports detected

Boot messages from /var/log/messages
------------------------------------

Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: xHCI Host Controller
Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 9
Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: irq 16, io mem 0xfbaff000
Mar 13 10:40:56 localhost kernel: usb usb9: New USB device found, idVendor=1d6b, idProduct=0002
Mar 13 10:40:56 localhost kernel: usb usb9: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 13 10:40:56 localhost kernel: usb usb9: Product: xHCI Host Controller
Mar 13 10:40:56 localhost kernel: usb usb9: Manufacturer: Linux 3.3.0-rc7 xhci_hcd
Mar 13 10:40:56 localhost kernel: usb usb9: SerialNumber: 0000:02:00.0
Mar 13 10:40:56 localhost kernel: hub 9-0:1.0: USB hub found
Mar 13 10:40:56 localhost kernel: hub 9-0:1.0: 1 port detected
Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: xHCI Host Controller
Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 10
Mar 13 10:40:56 localhost kernel: usb usb10: New USB device found, idVendor=1d6b, idProduct=0003
Mar 13 10:40:56 localhost kernel: usb usb10: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 13 10:40:56 localhost kernel: usb usb10: Product: xHCI Host Controller
Mar 13 10:40:56 localhost kernel: usb usb10: Manufacturer: Linux 3.3.0-rc7 xhci_hcd
Mar 13 10:40:56 localhost kernel: usb usb10: SerialNumber: 0000:02:00.0
Mar 13 10:40:56 localhost kernel: hub 10-0:1.0: USB hub found
Mar 13 10:40:56 localhost kernel: hub 10-0:1.0: 4 ports detected

When connected to usb-3.0:
--------------------------

Mar 13 10:37:52 localhost kernel: hub 10-0:1.0: Cannot enable port 3. Maybe the USB cable is bad?
Mar 13 10:40:58 localhost kernel: usb 10-2: new SuperSpeed USB device number 3 using xhci_hcd
Mar 13 10:41:03 localhost kernel: usb 10-2: device descriptor read/8, error -110
Mar 13 10:41:03 localhost kernel: usb 10-2: new SuperSpeed USB device number 3 using xhci_hcd
Mar 13 10:41:08 localhost kernel: usb 10-2: device descriptor read/8, error -110
Mar 13 10:41:08 localhost kernel: usb 10-2: new SuperSpeed USB device number 4 using xhci_hcd
Mar 13 10:41:13 localhost kernel: usb 10-2: device descriptor read/8, error -110
Mar 13 10:41:14 localhost kernel: usb 10-2: new SuperSpeed USB device number 4 using xhci_hcd
Mar 13 10:41:19 localhost kernel: usb 10-2: device descriptor read/8, error -110
Mar 13 10:41:19 localhost kernel: usb 10-2: new SuperSpeed USB device number 5 using xhci_hcd
Mar 13 10:41:24 localhost kernel: usb 10-2: device descriptor read/8, error -110
Mar 13 10:41:24 localhost kernel: usb 10-2: new SuperSpeed USB device number 5 using xhci_hcd
Mar 13 10:41:29 localhost kernel: usb 10-2: device descriptor read/8, error -110
Mar 13 10:41:29 localhost kernel: hub 10-0:1.0: unable to enumerate USB device on port 2

When connected to usb-2.0:
--------------------------

Mar 13 10:42:03 localhost kernel: hub 4-0:1.0: unable to enumerate USB device on port 1
Mar 13 10:42:05 localhost kernel: usb 1-2: new full-speed USB device number 2 using uhci_hcd
Mar 13 10:42:05 localhost kernel: usb 1-2: New USB device found, idVendor=046d, idProduct=08b2
Mar 13 10:42:05 localhost kernel: usb 1-2: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Mar 13 10:42:05 localhost kernel: Linux video capture interface: v2.00
Mar 13 10:42:05 localhost kernel: pwc: Logitech QuickCam 4000 Pro USB webcam detected.
Mar 13 10:42:06 localhost kernel: pwc: Registered as video0.
Mar 13 10:42:06 localhost kernel: input: PWC snapshot button as /devices/pci0000:00/0000:00:1a.0/usb1/1-2/input/input3
Mar 13 10:42:06 localhost kernel: usbcore: registered new interface driver Philips webcam
Mar 13 10:42:06 localhost kernel: usbcore: registered new interface driver snd-usb-audio
Mar 13 10:44:11 localhost kernel: hub 10-0:1.0: Cannot enable port 2. Maybe the USB cable is bad?
Mar 13 10:44:30 localhost kernel: usb 4-1: new high-speed USB device number 4 using ehci_hcd
Mar 13 10:44:30 localhost kernel: usb 4-1: New USB device found, idVendor=0bc2, idProduct=50a5
Mar 13 10:44:30 localhost kernel: usb 4-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
Mar 13 10:44:30 localhost kernel: usb 4-1: Product: GoFlex Desk
Mar 13 10:44:30 localhost kernel: usb 4-1: Manufacturer: Seagate
Mar 13 10:44:30 localhost kernel: usb 4-1: SerialNumber: NA0M3P3T
Mar 13 10:44:30 localhost kernel: usbcore: registered new interface driver uas
Mar 13 10:44:30 localhost kernel: usbcore: registered new interface driver libusual
Mar 13 10:44:30 localhost kernel: Initializing USB Mass Storage driver...
Mar 13 10:44:30 localhost kernel: scsi9 : usb-storage 4-1:1.0
Mar 13 10:44:30 localhost kernel: usbcore: registered new interface driver usb-storage
Mar 13 10:44:30 localhost kernel: USB Mass Storage support registered.
Mar 13 10:44:31 localhost kernel: scsi 9:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5
Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: Attached scsi generic sg9 type 0
Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB)
Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] Write Protect is off
Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB)
Mar 13 10:44:31 localhost kernel: sdj: sdj1
Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB)
Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] Attached SCSI disk

lsusb -vvv
----------

Bus 004 Device 004: ID 0bc2:50a5 Seagate RSS LLC
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.10
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0bc2 Seagate RSS LLC
idProduct 0x50a5
bcdDevice 1.00
iManufacturer 2
iProduct 3
iSerial 1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk (Zip)
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0

hdparm -I /dev/sdj:
-------------------

Model Number: ST3000DM001-9YN166
Serial Number: S1F055ZZ
Firmware Revision: CC9D
Transport: Serial, SATA Rev 3.0

Suggestions, ideas?

Leonid
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Next message: Junio C Hamano: "Re: [PATCH] git-am: error out when seeing -b/--binary"
Previous message: Peter Zijlstra: "Re: [RFC PATCH 00/14] sched: entity load-tracking re-work"
Next in thread: Greg KH: "Re: USB 3.0 card, chipset VIA VL800 + external harddrive @ 3.3.0-rc7= no luck"
Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]