Re: Lockup on USB and block devices

[Alan Stern]

On Tue, 1 Oct 2019, Steven Rostedt wrote:

> Not sure who to blame, but my server locked up when upgraded (accessing
> volume group information), and echoing in "w" into sysrq-trigger showed
> a bit of information.
> 
> First, looking at my dmesg I see that my usb-storage is hung up, for
> whatever reason. Thus, this could be the source of all issues.
> 
> 
> [5434447.145737] INFO: task usb-storage:32246 blocked for more than 120 seconds.
> [5434447.145740]       Not tainted 5.2.4-custom #4
> 
> (BTW, I was upgrading to my 5.2.17 kernel when this happened)
> 
> [5434447.145741] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
> [5434447.145743] usb-storage     D    0 32246      2 0x80004000
> [5434447.145745] Call Trace:
> [5434447.145749]  ? __schedule+0x1e8/0x600
> [5434447.145752]  schedule+0x29/0x90
> [5434447.145755]  schedule_timeout+0x208/0x300
> [5434447.145765]  ? usb_hcd_submit_urb+0xbe/0xb90 [usbcore]
> [5434447.145773]  ? usb_alloc_urb+0x23/0x70 [usbcore]
> [5434447.145782]  ? usb_sg_init+0x92/0x2b0 [usbcore]
> [5434447.145791]  ? usb_hcd_submit_urb+0xbe/0xb90 [usbcore]
> [5434447.145795]  ? __switch_to_asm+0x34/0x70
> [5434447.145798]  wait_for_completion+0x111/0x180
> [5434447.145800]  ? wake_up_q+0x70/0x70
> [5434447.145809]  usb_sg_wait+0xfa/0x150 [usbcore]
> [5434447.145814]  usb_stor_bulk_transfer_sglist.part.4+0x64/0xb0 [usb_storage]
> [5434447.145818]  usb_stor_bulk_srb+0x49/0x80 [usb_storage]
> [5434447.145821]  usb_stor_Bulk_transport+0x167/0x3e0 [usb_storage]
> [5434447.145824]  ? schedule+0x29/0x90
> [5434447.145828]  ? usb_stor_disconnect+0xb0/0xb0 [usb_storage]
> [5434447.145832]  usb_stor_invoke_transport+0x3a/0x4e0 [usb_storage]
> [5434447.145835]  ? wait_for_completion_interruptible+0x12d/0x1d0
> [5434447.145837]  ? wake_up_q+0x70/0x70
> [5434447.145841]  usb_stor_control_thread+0x1c5/0x270 [usb_storage]
> [5434447.145845]  kthread+0x116/0x130
> [5434447.145847]  ? kthread_create_worker_on_cpu+0x70/0x70
> [5434447.145851]  ret_from_fork+0x35/0x40

It looks like a problem with your xHCI USB host controller.  Normally a
usb-storage transfer would be aborted after 90 seconds.  But if the
host controller (or its driver) isn't working right, and the abort
never completes, you end up with a situation like this -- usb-storage
and the higher SCSI and block layers waiting indefinitely for an event
that won't occur.

In theory, unplugging the USB mass-storage device would unblock
everything (unless xhci-hcd is too badly wedged).  But of course, doing
that is likely to mess up whatever you were working on.

Alan Stern