Re: [PATCH v1 (RFC)] docs: discourage users from using bugzilla.kernel.org

From: Artem S. Tashkinov
Date: Mon Nov 08 2021 - 08:17:53 EST




On 11/8/21 13:00, Jani Nikula wrote:
On Mon, 08 Nov 2021, "Artem S. Tashkinov" <aros@xxxxxxx> wrote:
It does *not* help one bit that we have different bug trackers and
mailing lists for a *single* component which is the kernel. No other
software project under the sun makes the user rack their head trying to
understand how and where to post bug reports.

I suppose the kernel is a single component only from a fairly narrow
user centric view. Sure, it would be nice, from a user perspective, to
have a single bug tracker for everything. But behind the scenes, the
kernel development community is so broad and fragmented it's basically
impossible to get people to agree on a tracker that would suit everyone
and that everyone would use. Furthermore, there are users that insist on
reporting bugs on their own terms anyway, refusing to sign up to any
trackers.

Arguably "the single bug tracker" most users should report their kernel
problems for triage first is their distro bug tracker.

Can we shut down bugzilla.kernel.org completely? In its current form
it's nothing but disgrace.

Works for me, ymmv.

Linux hackers probably don't need anything at all, I'm talking about
average people.

From the Official Debian documentation (
https://wiki.debian.org/DebianKernelReportingBugs ):

> "If an oops is reproducible on latest please notify upstream via
email. Another way to notify upstream is to file a bug in
https://bugzilla.kernel.org/";.

Lots of bug reports about the kernel in the Debian bug tracker see this:

> "Report upstream".

Which is the opposite of what you can see at bugzilla.kernel.org

It's quite amazing that absolute most distros except maybe RedHat and
Ubuntu have zero people who can actually resolve kernel bugs yet the
kernel bugzilla denies the option of using it.

Anyways, looks like all the responsible people have their ears shut, so
let's leave everything as it is.