Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla blues"

From: Artem S. Tashkinov
Date: Sun Oct 02 2022 - 17:08:07 EST




On 10/2/22 20:54, Willy Tarreau wrote:
On Sun, Oct 02, 2022 at 07:43:19PM +0000, Artem S. Tashkinov wrote:
Again, to remind everyone, bugzilla sees around ~20 bug reports
_weekly_. There are hundreds of active of kernel developers. That means
for a single bug report maybe a couple of people will receive maybe a
few emails per week.

Is this really an _issue_?

Why are people are now blowing stuff out of proportion for no reason?

Because the approach is wrong. As I explained it gives a false sense to
the reporter that their issue is being handled while the simple fact that
a message was sent to a person is in no way an engagement to do anything
about it. LKML is a broadcast area. Everyone hopes someone else will
respond and that eventually happens. When the reports are targetted, it

No, it doesn't happen. Should I open LKML and send you a hundred of
unreplied emails over the past year alone?

puts pressure on the few developers receiving the message who know that
it's unlikely anyone else will deal with that report.

"Pressure", "spam", I've completely lost you.

My first proposal was to let people _unsubscribe_ which takes a _minute_
if they hate this kind of workflow. And then I calculated how many
emails a particular developer may receive. In the worst case scenario
fewer than five in a week.

What a drama.



Just before I GTFO I will leave this bug report here (already posted it
here but maybe I need to do it again and again):

https://bugzilla.kernel.org/show_bug.cgi?id=204807

Tell me honestly how ~255 comments, and a ton of collaboration over the
span of 2.5 years can be managed using email.


This conversation alone has already seen close to three dozen emails and
no one is complaining.

Because it's easy to ignore. Try to setup this conversation in your
favorite bug tracker and you'll feel alone discussing with yourself.
This is a great indication that participation is much more powerful
in the mailing list model than in the bug tracker model.

OK, let's kill the damn thing.

Let's have random emails with duplicated issues over 50+ mailing lists
no one sees, maybe some of them are replied to. Maybe 1% of them are
actually dealt with.

After all, it's all for fun despite > 95% of kernel contributions coming
from people who are really well paid working for major corporations such
as Intel and AMD.

Regards,
Artem