Re: Planned changes for to reduce the "Bugzilla blues"

From: Artem S. Tashkinov
Date: Thu Oct 06 2022 - 03:56:40 EST

On 10/4/22 17:53, Konstantin Ryabitsev wrote:
On Thu, Sep 29, 2022 at 01:19:24PM +0200, Thorsten Leemhuis wrote:

TLDR: Core Linux kernel developers are unhappy with the state of; to improve things I plan to change a few important
aspects of its configuration, unless somebody comes up with better ideas
to tackle current problems: (1) Create a catch-all product making it
totally obvious to submitters that likely nobody will look into the
ticket. (2) Remove or hide all products & components where the subsystem
didn't fully commit to look into newly submitted reports. (3) Change the
text on the front page to make it clear that most kernel bug reports
need to be sent by mail.

Here's my counter-plan, which builds on top of yours.

1. Create a Kernel/Kernel product that acts as a starting point for all bug
2. Create and maintain a mapping from MAINTAINER subsystem entries to
Product/Component categories in Bugzilla (the scheme to be established).
3. Establish and maintain a team of designated triage people who are willing
to look at incoming bugs to either:

a. quick-close them as non-actionable (tainted kernel, distro kernel, spam)
b. obtain missing information from the submitter as necessary
c. figure out the correct component to assign, to the best of their ability
d. set a "triaged" flag

4. a backend monitoring bot will track all bug changes and, when it sees a bug
get the "triaged" state, it will:

a. create a useful bug summary from all bug comments
b. figure out who to notify based on the mapping (see #2 above)
c. send out the email to everyone identified

5. the same backend monitoring bot will track responses and update the bug
comments as needed; any comments added via the bugzilla site will be
similarly sent out as follow-up messages.

6. the bot can also monitor commits and other discussions via
and automatically add comments/links when it sees the bug mentioned

I'm happy to take care of everything bot-related (apparently, programming bots
is what I do now -- I just wish it was the cool and glamorous kind).

As I have stated multiple times, the hard part will be keeping a team of
people who are willing to do the bug triage work, but maybe we can start with
Greg KH using his intern funds to hire someone (assuming he's not already
using these funds for someone to help him with all the other tasks).

Does that sound like a plan for everyone?

This looks fabulous.

Except, I'd love to let users have an option of submitting bugs to the
component they specify manually.

(I've removed a ton of people from CC because my email provider
absolutely hates when I send emails to many addresseses simultaneously -
my account was completely blocked for five days while I tried hard to
reach support).