Re: [Intel-wired-lan] igc: Network failure, reboot required: igc: Failed to read reg 0xc030!

[Jesper Juhl]

On Sun, 15 Sept 2024 at 09:03, Lifshits, Vitaly
<vitaly.lifshits@xxxxxxxxx> wrote:
>
> >
> >> 2. What is the NVM version that your NIC has? (ethtool -i eno1)
> > $ sudo ethtool -i eno1
> > driver: igc
> > version: 6.10.9-arch1-2
> > firmware-version: 1082:8770
> > expansion-rom-version:
> > bus-info: 0000:0c:00.0
> > supports-statistics: yes
> > supports-test: yes
> > supports-eeprom-access: yes
> > supports-register-dump: yes
> > supports-priv-flags: yes
>
> I see that you have an old NVM version, 1.82.
>
> In the recent versions, some power and stability bug fixes were
> introduced to the NVM.
>
> These fixes in the NVM might resolve completely your issue.
>
> Therefore, I'd like to ask you to contact your board vendor, Asus, to
> update the NVM to the latest version.
>
I'll get in touch with them and see if I can manage to get the
firmware updated. I'll reply back what happens and whether or not it
seems to fix the issue (after a while) - thank you for the
information.

- Jesper Juhl