Re: Planned changes for to reduce the "Bugzilla blues"

From: Steven Rostedt
Date: Mon Oct 03 2022 - 10:20:40 EST

On Mon, 3 Oct 2022 09:40:43 +0000
"Artem S. Tashkinov" <aros@xxxxxxx> wrote:

> For instance, I've CC'ed Linus Torvalds _privately_ from Bugzilla twice
> and he _chimed_ in and _helped_ resolve the bugs.

You didn't Cc Linus _privately_, because you Cc'd him from Bugzilla. I'm
guessing that means it's a public conversation. Which is similar to Cc'ing
a maintainer and a public mailing list.

> My messages to LKML
> were _ignored_ by +1000 people subscribed to it.

LKML gets 800 emails a day. Nobody reads it (besides Jon Corbet and Andrew
Morton). But if you send email to a maintainer privately without Cc'ing any
public mailing list (or Bugzilla), then it will likely be ignored.

What we are saying is, you need to do both. Cc the maintainer _and_ a
public mailing list. That way the maintainer knows others can see it, and
could point someone else to look at it if they do not have the time, or
they know someone who can better help.

-- Steve